{
  "ok": true,
  "categories": [
    {
      "id": "welcome",
      "title": "Welcome / menu",
      "ivr": null
    },
    {
      "id": "business",
      "title": "Business / employer / DOT",
      "ivr": "1"
    },
    {
      "id": "legal",
      "title": "Legal / court / probation",
      "ivr": "2"
    },
    {
      "id": "probation",
      "title": "Probation offices",
      "ivr": "2"
    },
    {
      "id": "personal",
      "title": "Personal / self-pay",
      "ivr": "3"
    },
    {
      "id": "dna",
      "title": "DNA / health kit",
      "ivr": "4"
    },
    {
      "id": "mobile",
      "title": "Mobile / on-site collection",
      "ivr": "5"
    },
    {
      "id": "location",
      "title": "Find a lab",
      "ivr": null
    },
    {
      "id": "barcode",
      "title": "Barcode / FormFox",
      "ivr": null
    },
    {
      "id": "refund",
      "title": "Refunds / unused / wrong lab",
      "ivr": null
    },
    {
      "id": "results",
      "title": "Results / status",
      "ivr": null
    },
    {
      "id": "ticket",
      "title": "Ticket / help portal",
      "ivr": null
    },
    {
      "id": "collector",
      "title": "Collection-site staff",
      "ivr": null
    },
    {
      "id": "emergency",
      "title": "Human / lab emergency",
      "ivr": null
    }
  ]
}